Norfolk International Airport (ORF) Airport Guide - HonestAirport

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Terminal navigation guide

Terminal-change and gate-area notes pulled from the markdown guide.

From Terminals & Navigation

Main / Departures Terminal (1974, ~400,000 sq ft): airline ticket counters (Level 1, north and south lobbies), Main Lobby (Level 2) with skylight, Visitor Information Center, KidsPort play area, Student Art Gallery, Chrysler Museum glass, The Gallery at ORF, family restrooms, Mother’s Rooms, Hudson News, Burger King, The Local @ ORF, 24-hour Starbucks.
Concourse A: own TSA portal. April 2026 expansion added three gates, holdrooms, restrooms, a pet-relief area, High Tide Bar Bites, and Town Center Cold Pressed. New CBP Federal Inspection Services hall adjacent to A opened February 2026 (Global Entry interviews included). Official facts still headline 22 gates for the whole airport.
Concourse B: own TSA portal. Bruce Smith’s 200 Sack Club opened April 2026 (dining page: 06:00–21:00). Back Bay Bistro, Starbucks, Fresh Attractions 24-hour kiosk. One Hudson unit on B is listed “Temporarily closed” on the live dining page — another Hudson on B is listed 04:00–21:30.
Arrivals Terminal (2002, ~243,000 sq ft, 878 ft long): Level 1 baggage claim, rental desks, taxis, rideshare, satellite police, coffee kiosk. Level 2 mezzanine = bridge connection + USO. LOVE sculpture by carousel 1.
Airlines (live Where We Fly, 10 Sep 2026) — do not assign a concourse unless tonight’s FIDS says so:
American: CLT, ORD, DFW, MIA, JFK, LGA, PHL, DCA — all listed daily.
Breeze: year-round and seasonal mix including MCO and TPA daily; CUN seasonal 1–2×/week; CHS, HVN, LAS, MSY, PVD; seasonal CAK, CMH, RSW, ISP, LAX, PHX, PIT, PWM, SAN, HPN; JAX 4–6×/week; BDL 4–5×/week.
Delta: ATL, DTW, MSP, JFK, LGA daily; BOS seasonal.

Ground transport guide

City-transfer, rideshare, train, and parking guidance from the markdown guide.

From Ground Transport & Parking

No public bus to the terminal. Official ground-transportation pages list rental cars, taxis, Uber/Lyft, Turo, and limo/courtesy vehicles. They do not list Hampton Roads Transit. Closest HRT stops sit on the Norview / Military Highway perimeter — not a curb you can roll a bag to. Do not copy “Route 15 at the terminal.”
Rideshare: official page — curbside, Arrivals Terminal, Door 3. Uber and Lyft. August 2026 facts dropped the older “Wave Riders” line. Available 24/7; no reservation required for arriving passengers.
Taxi: Arrivals Terminal. Official named operators include City Wide (757-319-3368), zTrip (757-853-3333 — also the official wheelchair-accessible fleet; advance reservation not required for arrivals), Duke’s (757-202-3564), East Side (757-752-8788), Eden, Oceanside, Waterside. Authority does not publish a downtown flat fare. Ask before the trunk closes. Taxis until the last arrival.
Limo / hotel / courtesy: Arrivals curb between Crosswalks 1 and 2.
Turo: official peer-to-peer option. Follow the Turo pin, not the rental-car garage.
Rental cars: desks Arrivals Level 1, 04:30 until last arrival. Official roster: Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Sixt, Thrifty, plus American (the rental brand — pickup/return with Sixt on Garage A Level 1). Everyone else: pickup Garage A Level G, return Garage A Level 2. New consolidated rental building south of Departures is site-cleared, opening early 2028 — until then you are still in Garage A.
Parking (live parking page = August 2026 facts, 10 Sep 2026):
Hourly: $5/hour, $30/day max, first 30 minutes free. Garage A Level 1.

Ride to Norfolk

Pickup at ORF. Where the app supports it, dropoff is set to Norfolk city center for a live price.

To city center

Norfolk

~9.0 km

Typical fare

$14

From No HRT to the terminal notes

On-demand apps

Uber → city Lyft → city

Fixed-price transfers

GetTransfer quotes Kiwitaxi quotes

Compare prepaid private transfers to Norfolk — useful overnight, with luggage, or when you want a locked-in fare before you land.

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Uber / Lyft Door 3

Official rideshare pickup is curbside at the Arrivals Terminal near Door 3. Uber and Lyft only on the August 2026 facts sheet.

Time to city

15–25 min downtown

Cost

$$

Tip: Wait in the free Park & Wait lot until they text. Arrivals curb is a loading zone — unattended cars get moved. Authority does not publish a downtown flat.

Best for luggage

Arrivals Terminal taxi curb

Official operators include City Wide, zTrip, Duke’s, East Side, Eden, Oceanside, and Waterside. zTrip is the official wheelchair-accessible fleet; no advance reservation required for arrivals.

Time to city

15–25 min downtown

Cost

$$

Tip: Ask the fare before the trunk closes — NAA does not post a flat. Taxis run until the last arrival. zTrip 757-853-3333.

Hourly $30 / Daily $14

Live parking page (10 Sep 2026): Hourly $5/hr max $30 (Garage A L1); Daily $3/hr max $14 (Garage A L3–8, B, C, D). First 30 minutes free. Cashless.

Time to city

walk

Cost

$

Tip: Daily East lot is oversized-only. Heights: A 8′1″, B/C 6′7″, D ground 8′2″. Free EV in Garage D Ground and L3 (6 spaces each). Park & Wait is the free cell lot. Office 757-857-3348.

No HRT to the terminal

Official ground-transportation pages do not list a public bus. Closest HRT stops are on the Norview / Military Highway perimeter, not at bags.

Time to city

not a curb option

Cost

n/a

Tip: Do not copy third-party “Route 15 at the terminal” lines. Until HRT publishes a terminal stop, budget a taxi, Door 3 rideshare, or the $14 Daily garage.